top of page

Frequently Asked Questions

Here, we have compiled a comprehensive list of questions and answers to provide you with the information you need about our shape-wear products and services.
Whether you're curious about the types of shape-wear we offer, how to choose the right size, or our return policy, you'll find the answers here.

What types of shapewear do you offer in your store?

   We offer a wide variety of shapwears, including waist trainers, post-surgical                      shapewear,body shapers, and compression garments.

Can I wear shapewear all day?

We recommend following the usage instructions provided with each shape-wear item. Some shapewear is suitable for daily wear, while others may be more recommended for occasional use.

How do I know which stage I am at?
We can determine the correct stage for you based on your recovery time:
• 1 to 2 weeks after your surgery , you should use "stage 1".
• 2 weeks to 5 months after your surgery, you should use a "stage 2".
• 5 months to 1 year after your surgery, you should use a "stage 3".

 

 How long is it recommended to wear shapewear per day?
The recommended wearing time may vary depending on the type of shapewear and the manufacturer's guidelines. In general, it is suggested to start with gradual use and increase the wearing time as you feel comfortable.

Can shapewear cause any long-term damage?
When used correctly and following the manufacturer's instructions, shapewear should not cause long-term damage. However, it is important to choose the correct size and avoid excessive use of the shapewear.

How Can I Find the Correct Size of My Product?

Each product page has its own size chart that will guide you in selecting your perfect size. If you have questions, feel free to contact us online or send an email to lunabeautycastle@gmail.com

 I Selected the Wrong Size/color/address. Can the Information Be Changed?

   If you need to change your order information, please contact us in time to check the status of      your order. If your package has not been sent out, we can change the size, color or your                    personal information for you.
Once the package has been sent out , you need to wait until receive it and send it back to the return address for exchange only. No cash

Can shapewear cause any long-term damage?

When used correctly and following the manufacturer's instructions, shapewear should not cause long-term damage. However, it is important to choose the correct size and avoid excessive use of the shapewear.

 Do shapewear items help reduce measurements?

Yes, many of our waist trainers are designed to help reduce measurements by providing compression in specific areas of the body.
Can I wear shapewear after surgery?

What types of shapewear do you offer in your store?
We offer a wide variety of shapewear, including waist trainers, post-surgical shapewear, body shapers, and compression garments.

Do shapewear items help reduce measurements?
Yes, many of our waist trainers are designed to help reduce measurements by providing compression in specific areas of the body.

Can I exercise while wearing shapewear?
Yes, many of our shape-wear items are suitable for exercising, as they provide additional support and help maintain proper posture.

What types of shapewear do you offer in your store?

 We offer a wide variety of shapewear, including waist trainers, post-surgical shapewear, body shapers, and compression garments.

How can I find the correct size of my product?

Each product page has its own size chart that will guide you in selecting your perfect size. If you have questions, feel free to contact us online or send an email to lunabeautycastle@gmail.com


Can I exercise while wearing shapewear
Yes, many of our shape-wear items are suitable for exercising, as they provide additional support and help maintain proper posture.
 

Do you have shapewear for men?
Yes, we also offer a selection of shapewear specifically designed for men, providing support and enhancing the male figure.
 

Contact Us

Customer Service

Tel. 347-885-1007

Opening Hours

Mon. -  Fri. 10am - 7pm

Sunday. 10am - 5pm

bottom of page